Onboard fast, bring structure and create positive change.

Helping founders + SME leaders in hospitality build and deliver smart, profitable operations. Faster.

Creating real revenue and EBITDA results for growth hospitality businesses.
 
Operating model optimisation | Proper deployment of tech | Future-fit processes and automation |
Companies I've worked with
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Services

What can I do for your business?

Fractional COO

Experienced Leader On Tap

Leadership has three parts; leadership, management, and accountability. Get a structured, focused and energetic leader to augment and supercharge your team and results. With a hands-on exec on tap, you get presence, data-driven accountability, industry experience and laser focus on creating a profitable operating model delivering triple-bottom-line impact.
Tech

Build Tech Stacks Everyone Loves

With deep experience in both hospitality operations and technology, I build tech stacks that can drive revenue, save money, and increase productivity that teams and customers will actually love to use. Initial tech stack audits, recommendations, RFPs, negotiating a purchase and implementation of systems.

Wage Cost

Reduce, Rebase and Evolve

Rebasing and restructuring your labour model requires much more than cutting hours. Site-level review of base rotas, flex targets and budgets to eliminate labour spend creep. Alongside evolving your operation to better deploy technology, a modern service model, and workforce management practices will ensure profitability in this tough trading environment.

CompanyOS

Scalable Operating Systems

Beyond a certain threshold, the way you operate becomes equally as vital as the work you do. Embed a comprehensive framework that encompasses goal setting, work management, a company rhythm, a proper communication structure, internal processes, and systems that keep the organisation flowing.

What it's like?

Working with me

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CEO & Founder @ Ballie Ballerson

Wenny Armstrong

"I had the delight of employing Travis at my business for 18 months. As a founder, I had many chunky projects kicking around my head that I was able to delegate. Travis could start and finish a wide range of projects, and ultimately decomplexified and improved the business. I can not recommend him more highly and it is with regret he no longer works for me."

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Interim People Director @ NQ64 Arcade Bars Ltd

Chantal Wilson

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Director of Operations (UK) @ Vapiano

Steve Collard

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VP Sales @ Figures

Alex King

"The great thing about having a career is that it gives you a chance to meet amazing people. Travis is one of those people. He is truly exceptional. He is eminently capable of doing everything a fast-growing start-up needs. From building out a CS process, marketing campaigns, and managing discovery calls, to revenue operations. He. is not just capable, he is a pleasure to work with. I would put Travis in the top 1% of people I have worked with. I hope our paths meet again."

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CEO @ Rotageek

Chris McCullough

"I worked with Travis for nearly 4 years at Rotageek. Travis brings experience, logic and energy to any role. He has the ability to turn his hand to any task and is able to pragmatically break down a problem into component parts and step through them, to achieve a result. This is a rare skill set and for scaling companies, a valuable one. Travis is a great 'people person'. He motivates others and his energy and enthusiasm are infectious. We were lucky to have Travis join us at Rotageek and I have no doubt that he'll be ridiculously successful in his career. If you have the opportunity to appoint Travis to your team, take it. He will make an impact and show others what 'good' looks like."

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Founder @ BabaBoom

Eve Bugler

“Travis has the experience and mindset of an owner that sets him apart from other advisors. 
His ability to work out what matters to your team and to live and breathe a culture is first-class. He’s a natural and dextrous problem solver, with a really broad skill set covering tech, ops, food & and general management so he can wear many hats with credibility and provide a holistic perspective.  He is the person who you want by your side when as a founder you are going through the tough pivotal moments, not only because he will deliver the results, but also because he’ll make the journey more enjoyable."

Business Statistics

Grow with Thrifty

219 +

Happy Customers

6500 H

Sales Calls

100 +

Team members

3000 K

Global Revenue

Our Services

Over the last 20 years, we have achieved exceptional results across various stages and sectors within the hospitality and leisure industry, including restaurants, pubs, bars, and nightclubs as well as competitive socialising. Our expertise covers all aspects of a business operation with an experienced down-to-earth cross-functional approach.

Service

Performance

Create and foster a fast-moving, open, goal-focused, accountability culture that gets real revenue and EBITDA results

Service

People

Full lifecycle advisory ability from attraction to alumni. People Ops. Employee Relations and org design

Service

Product

Concept and offer creation, customer journey and experience design, operational and profitable delivery of food and drink

Service

Property

Site selection, operational design that works, PPM and R&M setup and management processes. Keeping operations safe and legal

Service

Growth Strategy

5, 3, 1 year mission, goal, actions strategy framework, quarterly and annual business planning facilitation, OKR and other goal setting methodologies, EOS 

Service

Technology

Systems evaluation and recommendations, implementation partner, project management and systems administration

Service

Processes

SME business operating cadences, meeting structures, accountability, efficient automated processes to eradicate low-value work

Service

Sales + Marketing

Advisory across digital marketing, campaigns, brand, pre-booked sales, customer service, support and events

Contact

Ready to discuss a project?

If you’re a founder, owner or director from an emerging start-up, a fast-growing scale-up, or a stalled organisation, I'd love to connect.

Schedule a call

This call is to learn more about you and your business and allow us both to assess our mutual fit, but I'm here to help... and love supporting you with quick advice or connections across our network. There's no hard sell! Let's chat!

Online Packs

Pricing Packages

$
199.00

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Standard

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$
399.00

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Ultimate

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